Shipping

Shipping Method:
All orders are shipped via USPS Ground Advantage within the United States. We currently do not offer international shipping.

Processing Time:
Please allow 1-2 business days for order processing before shipment. During holidays, sales, or new product launches, processing times may be slightly longer.

Shipping Time:
Once shipped, orders typically arrive within 3–7 business days, depending on your location. You’ll receive a tracking number by email once your order is on its way.

Local Pick-Up:
If local pick-up is available at checkout, you’ll receive an email notification when your order is ready for pickup.

Lost or Delayed Packages:
Once a package is accepted by USPS, delivery times and handling are outside of our control. Trifecta Collections is not responsible for delays or lost packages due to incorrect addresses or postal service issues. If your order is missing, please contact USPS directly with your tracking number.

Return & Exchange Policy

At Trifecta Collections, every item is thoughtfully handcrafted and carefully packaged to ensure you receive the highest quality products. Because our products are made in small batches and often include personal care items, we are unable to accept returns or exchanges on used or opened products for health and safety reasons.

Unopened Items:
We accept returns on unopened and unused items within 14 days of delivery. To be eligible for a return, your item must be in its original packaging and condition.

To Start a Return:
Please contact us at [your email address] with your order number and reason for return. Once your return is approved, you’ll receive instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please reach out within 5 days of receiving your package. We’ll be happy to send a replacement or offer store credit after reviewing your claim.

Final Sale Items:
Gift boxes, sale items, and custom or personalized orders are final sale and cannot be returned or exchanged.

Trifecta Collections
Handcrafted with care. Made to inspire self-care.